zetben Terms and Conditions

1.1 Scope of Agreement

This Agreement applies to the zetben website (https://zetben.cam) and all services, gaming platforms, promotional offers, and support services under it. zetben operates an online casino and sports betting platform for users in Bangladesh.

1.2 Acknowledgement and Consent

By completing registration on zetben or accessing the platform, you acknowledge the following:

• You are at least 21 years of age.
• You have voluntarily read these terms and are accepting them.
• Online gaming is not legally prohibited in your jurisdiction.
• You agree to comply with the applicable laws and regulations of Bangladesh.
• All information you provide is true and accurate.

1.3 Language and Interpretation

The official language of these terms and conditions is Bengali. In the event of any interpretive dispute, the Bengali version shall be considered final. zetben reserves the right to interpret these terms and make final decisions at any time.

2.1 One Account Policy

Each individual may open only one zetben account. Creating multiple accounts by the same person or on behalf of the same household is strictly prohibited. If duplicate accounts are identified, all accounts and the balances held in them may be forfeited.

2.2 Identity Verification (KYC)

zetben may request the following documents for identity verification (Know Your Customer — KYC) at any time:

• A copy of the National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (screenshot of bKash, Nagad, Rocket, or Upay account).

If verification is not completed within the specified time, the account may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with third parties is prohibited. If you notice any unauthorized access or suspicious activity on your account, notify us immediately through our 24/7 live chat.

3.1 Accepted Payment Methods

zetben supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

The minimum deposit amount for each method is ৳100. zetben will only process withdrawals to the same payment method used for the deposit.

3.2 Withdrawal Policy

The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 5 to 30 minutes.
• KYC verification must be completed before a withdrawal can be made.
• Wagering requirements must be met before withdrawing funds received from bonuses.
• zetben reserves the right to suspend a withdrawal if there is suspicion of fraud or a breach of rules.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit — up to a maximum of ৳5,000. Example: depositing ৳1,000 earns a ৳1,200 bonus, making the total balance ৳2,200. The wagering requirement for this bonus is 20 times. That means you can withdraw after placing bets worth 20 times the bonus amount.

4.2 General Bonus Terms

• Each bonus offer is subject to specific terms that are stated on the promotions page.
• A bonus may only be claimed once (per account).
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• Any bonus claimed through fraudulent means will be forfeited.
• zetben reserves the right to modify or cancel any bonus offer.
• Bets placed with bonus balance will be deducted from the total balance (bonus + deposit).

4.3 VIP Program

zetben offers three VIP tiers — Bronze, Silver, and Gold. The weekly cashback rate increases as you move to a higher tier. The benefits and perks differ for each tier.

• Bronze: up to 0.4% weekly cashback.
• Silver: up to 0.8% weekly cashback.
• Gold: up to 1.2% weekly cashback.

The criteria for determining VIP tiers and the schedule for cashback payments are set by zetben and may be changed at any time.

5.1 Gaming Fairness

All games on zetben are operated through Random Number Generator (RNG) technology, which ensures completely impartial and unpredictable results. zetben believes in fair play and does not interfere with the outcome of any game.

5.2 Sports Betting Rules

• All bets are considered final — they cannot be cancelled after being placed.
• If a match or event is cancelled, the bet will be voided and the original stake will be returned.
• zetben reserves the right to cancel a bet if incorrect odds are displayed due to a technical error.
• For delayed decisions in live betting, zetben will settle according to the last confirmed odds.
• Betting opportunities are available across all major leagues including BPL, IPL, T20, ICC, and FIFA tournaments.

5.3 Casino Game Rules

Each game has its own rules and payout structure. It is recommended that you read the game description and rules before entering a game. In live casino games, the dealer's decision is final. If a technical issue arises, the session will be cancelled or re-evaluated at the admin's discretion.

6.1 Prohibited Conduct

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Fraudulent or deceptive activities.
• Using the platform for money laundering purposes.
• Bonus abuse or gaining advantage through multiple accounts.
• Using software or automated tools to gain an unfair advantage in games.
• Using third-party payment methods.
• Operating an account on behalf of a minor.
• Attempting to hack or attack the platform's security systems.
• Harassing or engaging in abusive behavior toward other members.

7.1 Closure by zetben

zetben may temporarily or permanently close an account without prior notice in the following circumstances:

• Violation of terms and conditions or involvement in prohibited activities.
• Providing false or misleading information.
• Failure to complete KYC verification.
• Extended inactivity (no login for more than 12 months).
• Mandatory action required to comply with regulatory directives.

7.2 Voluntary Account Closure

You may request account closure at any time through our 24/7 live chat support. Any balance fairly owed will be settled before the account is closed. A self-exclusion option is also available as part of responsible gaming — visit the Responsible Gaming page for more details.

8.1 Service Limitations

zetben makes every effort to ensure uninterrupted service, however the service may be disrupted in the following circumstances:

• Technical maintenance or upgrades.
• Internet connectivity or third-party service failures.
• Natural disasters or other uncontrollable events (Force Majeure).

zetben is not liable for any financial loss caused by such disruptions.

8.2 Gaming Risk Acknowledgement

Online betting and casino games carry financial risk. You acknowledge that participating in gaming is entirely your voluntary decision and the possibility of loss always exists. You should not bet more than you can afford to lose. zetben believes in responsible gaming.

9.1 Data Collection and Use

zetben collects, stores, and uses your personal information for the purpose of providing services. The collected information is not shared with third parties, though exceptions may apply where there is a legal obligation. Please read our Privacy Policy for more details.

9.2 SSL Encryption & Security

zetben uses SSL (Secure Socket Layer) encryption technology to keep your information and financial transactions secure. Our servers always follow security protocols. However, 100% security cannot be guaranteed when transmitting data over the internet, so you should also ensure the security of your own device.

10.1 Right to Make Changes

zetben reserves the right to change, add to, or amend these terms and conditions at any time. For important changes, an effort will be made to notify users via email or through a notification on the platform.

10.2 Effective Date of Changes

Updated terms and conditions will take effect from the date they are published. If you continue using the platform after any changes, you will be considered to have accepted the new terms and conditions. It is your responsibility to review this page regularly.

10.3 Contact & Support

If you have any questions or complaints about these terms and conditions, please contact us:

• 24/7 Bengali live chat support (available on any page of the site).
• Email: [email protected]

Our support team is always ready to assist you in Bengali.